Shipping policy

Shipping Policy

At WorkArmor Supply, we understand that getting your protective gear, tools, and workwear promptly and reliably is essential to your day-to-day operations. Below you will find all the details regarding our order processing, shipping methods, rates, and delivery expectations.

1. Order Processing Times

  • Standard Order Processing: All orders are processed within 1 to 3 business days (excluding weekends and major holidays) after receiving your order confirmation email.

  • You will receive a notification email with a tracking link once your order has been dispatched from our facility.

  • During peak seasons, promotional sales, or high-volume periods, processing times may extend by an additional 1–2 business days.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout based on the shipping method selected, item weight, and destination.

Shipping Option Estimated Delivery Time Cost
Standard Shipping 7 – 14 Business Days FREE

Note: Delivery estimates begin once the order has been processed and shipped, not from the date the order was placed.

3. Order Tracking

Once your package is shipped, you will receive an automated email containing a carrier tracking number (e.g., USPS, UPS, FedEx, or DHL).

  • Please allow 24–48 hours for tracking updates to populate on the carrier's system.

  • You can track your package directly using the link provided in your shipment confirmation email.

4. International Shipping

We currently ship domestically within the United States. (If you offer international shipping, you can update this section with specific countries and customs/duty disclosure).

  • Customs, Duties & Taxes: WorkArmor Supply is not responsible for any customs clearance charges, import duties, or taxes applied to your order upon arrival in your destination country. All fees imposed during or after shipping are the responsibility of the customer.

5. Incorrect Address & Undelivered Packages

Please ensure that your shipping address is accurate and complete before completing checkout.

  • Address Corrections: If you notice an error in your shipping details, please contact us immediately at info@workarmor.store with your order number. We will attempt to update the information, but we cannot guarantee modifications once processing has begun.

  • Returned to Sender / Failed Delivery: If a package is returned to us due to an incorrect address provided by the customer or failed delivery attempts, the customer will be responsible for the cost of re-shipping the item.

6. Lost, Stolen, or Damaged Packages

  • Damaged Goods: If your package arrives damaged, please take clear photos of the damaged item and packaging, and contact us within 48 hours of delivery at info@workarmor.store. Please save all packaging materials and damaged goods before filing a claim.

  • Lost or Stolen Packages: If your tracking indicates that your package was delivered, but you have not received it:

    1. Check with neighbors, building managers, or household members.

    2. Verify the shipping address provided on your order confirmation.

    3. Allow up to 24 hours (occasionally carriers mark packages as "Delivered" early).

    4. If the package remains missing, please reach out to us at info@workarmor.store, and we will assist you in opening a carrier investigation.

7. Contact Us

If you have any questions or require further details about our shipping policy, please contact us: